Charumathi Srinivasan

I have been working in the Saas industry for 3+ years, I have the below experiences,

1. Demonstrate the Product to new Prospects
2. Build and Strategize Sales Pipeline
3. Define configuration specifications and business analysis requirements
4. Perform quality assurance
5. Define reporting and alerting requirements
6. Own and develop a relationship with the Client and Product team, working with them to optimize and enhance our integration
7. Help design, document, and maintain system processes
8. Report on common sources of technical issues or questions and make recommendations to the product team
9. Communicate key insights and findings to the product team
10. Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer

I have also done SALESFORCE, ZOHO, HUBSPOT, and INTERCOM certifications.