I have become an effective and efficient customer service representative by working with several BPO companies for 8 years. Been a Live Chat Support, Sales Support, Customer Support for eBay, Amazon, and Walmart, Technical Support, Patient Care Coordinator, Healthcare Associate, Bank Associate, and an Appointment Setter. Throughout all these precious years, I only got better with hard work and patience. I am a self-motivated person who is very responsible for every work I undertake.
I hold a Bachelor’s Degree in Human Resource Development Management. Surely, my educational background helps me a lot with it. Moreover, I am proficient in Excel, Open Office, PowerPoint, CRMs, and other software.
I am handy in both soft and hard skills. I always make sure of the quick turnaround of my job as I never disappoint my clients. I am clever enough to handle an odd situation by coming up with my multitasking efficiency.