Charmaine Dacoco

Charmaine Dacoco

$5/hr
Expert in customer service, admin, healthcare & hospitality; quick to learn and adapt.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
31 years old
Location:
Naawan, Misamis Oriental, Philippines
Experience:
4 years
About

I'am a dedicated and results-driven professional with over four years of experience in the BPO industry, specifically in the healthcare insurance sector. I started my career at Optum Global Solutions, where I supported the UMR healthcare account, handling inbound calls from providers and later transitioning to the email support team. My background in hotel and restaurant management also gives me a strong foundation in customer service, professionalism, and problem-solving.

I specialize in providing exceptional support, ensuring customer satisfaction, and adapting quickly to new tools and processes. I am a fast learner who thrives in dynamic environments, and I am always ready to expand my knowledge and take on new challenges to grow personally and professionally.

Languages
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