CHARMA ROSE P. BABAYO
Contact: -/ -
Email:-Skype: charmed.babayo
POSITION DESIRED: Virtual Assistant
OBJECTIVE:To be a part of an organization that provides high quality of work through challenging opportunities, meaningful career growth and professional development. To work well with different types of personalities, improving my abilities in adjusting to different workplace settings, enhancing my knowledge and expertise.
SUMMARY OF QUALIFICATIONS:
1. Smart and can easily follow instruction.
2. Willing to devote more time just to get the job done.
3. Result and Goal-oriented, loyal, honest, dedicated.
4. Able to work with minimum supervision
5. Disciplined and has strong values towards work
6. Knowledgeable on Social Media Marketing
EMPLOYMENT HISTORY:
Company: CALLBOX INC. -)
Position: Telemarketer ( Aug. 2006- Oct. 2007)
Team Leader (Nov. 2007- May 2008)
Duties and Responsibilities:
1. Generate sales for the company
2. Attend to clients/customer concerns and queries
3. Supervising agents
4. Making daily Reports on production.
Company: Telemedia.Biz/ Callmatrix-
Position: Production Leader/Account Manager
Duties and Responsibilities:
1. Troubleshoot accounts
2. Maintains revenue for the department
3. Train and coach agents
4. Make sure that team leaders, QA, researchers are doing their tasks
5. Give out exciting promos/incentives to agents
6. Cater client's concern
7. Update daily, weekly and monthly reports for the department
8. Make sure that the department has enough manpower
9. Responsible of taking in agents and dropping them in case they do not perform accordingly in a given period of time.
Company:Freelancers 2010 -2013
Position: Project Manager
Duties and Responsibilities:
1. Keep Track of the clients account.
2. Calling for inside sales.
3. Follow up clients concerns.
4. Check on the production.
Company: Focus Outsourcing 2013-jan 2015
Position: Project Manager/ Virtual Assistant for CEO
Duties and Responsibilities:
1. Keep Track of the clients account.
2. Follow up clients concerns.
3. Check on the production.
4. Organizing Webinars for Clients
5. Audio Transcribing meetings using Express Scribe Recordings
6. InfusionSoft Application
Company: Rich20Something June 2015 – August 2016
Position: Virtual Assistant for CEO
Duties and Responsibilities:
1. Creating webinar funnel for Scheduled webinar
2. Answering queries via INTERCOM IO
3. Scheduling social media via Hootsuite
4. Organizing Webinars for Clients
5. Audio Transcribing meetings using Express Scribe Recordings
6. InfusionSoft Application
7. Creating emails to be sent out to different clients
8. Posting Writing content on WordPress
9. Creating SWEETPROCESS for different procedures
10. Knowledge on Slack
11. Forum Management
12. Social Media Management through Social oomph
Company Deep Origins: August 2016- Present
Position: Social Media Expert
Duties and Responsibilities:
1. Creating Graphics for company IG accounts using Typorama and Canva
2. Curating Blogs
3. Creating video ads for promotion using Majisto
4. Scheduling and creating promotion Via outfly
5. Posting atleast 10 social media articles related to
6. Posting Comments to different products via amazon
7. Content schedule by brand and page
8. FB analysis using publishing and insights
Applications:
Intecom .OI
Slack
Hootsuite
Social oomph
Wordpress
Infusionsoft
Sweet process
Outfy
FB Publishing
Majisto
Canva
Oufy
Express Scribe recordings
Transcription
Shopify
Zendesk
Xlite
Basecamp
EDUCATIONAL BACKGROUND
Post Graduate Studies: Juris Doctor III( Bachelor Of Laws)
Central Philippine University
Tertiary: Bachelor of Science in Commerce Major in Management and Accounting
Central Philippine University
SKILLS:
1. Basic computer knowledge in Windows and Linux
2. Managing people
3. Organizing Reports
4. Good interpersonal skills.
5. Efficient in time management.
6. Social Media Expert
LANGUAGES SPOKEN:
English : Fluent
PERSONAL INFORMATION
Birthday : November 29 1984
Age : 24
Eyes Color: Brown
Height : 4’11
Weight : 59 kls.
Nationality: Filipino
Religion : Roman Catholic
Reference Person:
Joseph Nonato
( Co-Worker in CallboxInc)
-
JoloYasa
( Co-Worker with Freelancers)
-
Joy Marie Jayme
( Juris Doctor III)
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