Charlyn Faith Paderog Milan

I’m a results-driven Virtual Assistant and Operations Support professional with 5+ years of experience in customer service, scheduling, team management, and quality assurance across healthcare, BPO, and e-commerce industries. I specialize in supporting leadership teams by managing calendars, inboxes, client communications, and administrative workflows in fast-paced environments.

My background includes roles as a Team Manager, Scheduler/Intake Specialist, and General Virtual Assistant, where I coordinated appointments, maintained CRM records, monitored KPIs, and ensured smooth day-to-day operations. I’m highly organized, detail-oriented, and proactive—known for keeping processes efficient and stakeholders aligned.

I’m comfortable working remotely and using tools such as Google Workspace, HubSpot, CRM platforms, Monday.com, Slack, Excel, Canva, and Power BI. With a strong foundation in healthcare operations and quality assurance, I handle sensitive information with professionalism and accuracy.

I’m currently seeking opportunities where I can add value as a Virtual Assistant, Admin Scheduler, or Operations Support professional while contributing to a growth-oriented team.