Charlotte Mae Aldevera

Charlotte Mae R. Aldevera Address: 2909 C Magnolia St. Elvinda Vill. PH IV San Vicente San Pedro Laguna 4023 Contact #:- | WORK EXPERIENCE Bibo Global Opportunity Inc. - U2 17th Floor Tower 6789, 6789 Ayala Ave, Makati English Online Teacher | March 2016 – June 2017 • Provide effective way of teaching and learning English Online • engaged in providing online English tutorial service to foreign student. • Monitoring Student Progress • Adviser for Educational attainment and improvement TELETECH – 8th flr. Five Ecom Bldg. North Palm Coast SM MOA Pasay International Service Representative -Tier II | November 2012 – March 2016 • Service Role: Customer Service –General Enquiries. • Billing concern, • Move Telco Services from one place to another, • Up Selling and Connect and reconnect services. InterGlobe Technologies - 6th flr., McKinley Hill, Cyberpark, Fort Bonifacio, 18/20 Upper McKinley Rd, Taguig International Reservation Consultant l May 2010 – July 2012 • • • • Booking International flights all over the countries. Monitoring customer’s flight Assisting customers inquiries inside airport or cabin Upgrading account and subscription TELUS - L4-L5, Market! Market! Mall, 26th Street Corner C5, Taguig T1 XBOX LIVE TECH Support l June 2009 – 2010 • Live consultation – Assisting customer to resolve Issue’s with their XBOX console • Up selling and upgrading Games online • Monitoring customers account EDUCATION  Tertiary : University of Makati (UMAK) Graduated: 2010 - Course : AB Political Science  Secondary : Fort Bonifacio High School  Graduated : 2005  PERSONAL INFORMATION Birthdate : November 17, 1989 Birthplace : Calumpang, General Santos City Age : twenty seven (27) Years Old Gender : Female Civil Status : Single Religion : Born Again Christian Citizenship : Filipino CHARACTER REFERENCES Rose Salamanca - Teletech - Team Leader/Supervisor- Kevyn Angeles - Travel Staff Representative- Erikson Laureta - Equipment Operator – Cebu Pacific- 2