Charlotte Mae Aldevera

I have 8 years of experience in Customer Service assisting U.S. and Australian customers and other Foreign Countries client. I was trained at a large Call Center in the Philippines and became knowledgeable on how to deal with people and customers.

Dealing and assisting people over the phone or through chat is not a problem for me. Good communication is what I've learn that everyone needs to have a good and satisfied customers.
Throughout the years of my experience as a Customer Service Agent I have managed to learn skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness.

I also have knowledge in Teaching specially English Subject.

I'm a very hard-working person and willing to learn and submit to what the company wants me to do in my job.
I love challenges and new things and I'm a fast learner and I can work with a minimum supervision.