Charles Thadeo Barbaira

BARBAIRA, CHARLES THADEO G. 535. P Bonifacio St. Sumilang Pasig City- Email- OBJECTIVE: I am seeking to use my abilities to successfully fulfill the given position at your company. My enthusiasm to learn new skills quickly will contribute to the continuance of the company’s goal, mission and vision. EDUCATIONAL ATTAINMENT PRIMARY Pasig Catholic College Malinao, Pasig City SECONDARY La Immaculada Concepcion School Malinao, Pasig City TERTIARY Polytechnic University of the Philippines DCET (Diploma in Computer Engineering Technology) 3rd year student Pureza, Manila- Highlight of Qualification: Open to learning. Self-motivated and ability to excel with minimum supervision. Positive attitude. Strong interpersonal skills Has the ability to multitask WORK EXPERIENCE - Team Leader ( Heineken Celebrate with the World Bar Tour Project 2017 – 2018 ) * Operating the inventory of the Team. * Personally handling complains of the Customer. * Maintaining discipline of the Team in order to reach or exceed the given goal. - Customer Service / Chat Support ( Avas Flowers 2018 – 2019 ) * Inbound and Outbound Calls * Chat support ( Messaging ) * Taking orders of the customer * Placing the order of the customer to the flower shop * Handling complains of the customer or the owner of the flower shop * Sustaining schedules of deliveries * Handling objections of the customer - Lead Generation / Sales ( That’s Great News 2019 – 2020 ) * Inbound and Outbound Calls * Getting emails from the customer * Sending and replying to emails * Searching important information for the customer’s satisfaction * Sending / Making the layout of the product ( Plaque ) * Selling / Representing the product * Handling objections of the customer * Obtaining the trust of the customer ( Payment information ) I hereby certify that the information above is true and correct to the best of my knowledge and belief. __________________________ Charles Thadeo G. Barbaira