I would like to acquire a position where I can effectively use my expertise in sales, lead generation, customer service and telemarketing, which will enable me to use my skills and make a positive contribution in the company.
I already have 3 years of experience in Customer Service, Lead generation and Sales assisting U.S and Canadian customers. I was well trained by 2 different Call Center companies in the Philippines.
Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience I have managed to improve my skills and learned what I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and flexible, be it into sales or providing exemplary customer service. I’m highly focused and goal oriented type of person.