CHARLES CHIBUIKE OKONKWO
Address: PLOT NO. 3233 CAD ZONE F01 KUBWA, ABUJA
Email:-Phone: (-
PROFESSIONAL SUMMARY
A Self-Motivated and Detailed-Oriented Economist and hospitality professional with 5+ years of experience
across various industrial sectors which includes Hospitality, Construction, Health as well as Non-governmental
organizations proffering Management & maintenance of operational processes. Health and safety, Loss control,
Staff coaching & supervision, Business planning and financial control, Human resource, Procurement support etc.in
actualizing organizational goals and objectives.
SKILLS / CORE COMPETENCIES
Excellent documentation with high degree of accuracyStrong Problem-Solving ability
Detailed, Analytical & Qualitative in Practices
Customer Relation Management ability
Empathy and emotional intelligence
Remote Support/Highly proactive
Stress and time management
Adaptability and continuous learning
Strategic and innovative
Microsoft package proficiency and computer savvy.
PROFESSIONAL EXPERIENCE
CHICKEN REPUBLIC (FOOD CONCEPTS PLC)-ABUJA
Assistant Manager
December 2020 - Present
• Reporting to the assistant or general manager and meeting with management to review goals &metrics.
• Assigning team members with tasks to be completed each shift.
• Setting performance metrics for team members & work with team members to ensure all metrics are met.
• Managed and ran Shift operations, suggestively sold and up sold company’s products
maintaining excellent customer service.
• Report maintenance and training needs, ensures effective staff support & supervision.
• Balance the cash register at the end of the shift and track daily costs & revenues.
• Schedules shift roaster for team members.
• Maintain a fully stocked inventory and order supplies as needed.
• Ensures quality service delivery and cleanliness according to organizational compliance standard.
NATIONALE EYE CENTRE - ABUJA
Front Desk Officer/ Personal Assistant.
November 2018 – December2020
Keeping front desk tidy and presentable with all necessary materials.
Greeting and welcoming patients as they approach the front desk and answering questions and addressing
complaints.
Responding to patients inquires, ordering office supplies, maintaining schedules, and making travel
arrangements, updating records and files.
Demonstrated proficiency in Microsoft word, excel, PowerPoint.
Accurate tracking and documentation.
KATE TALES FOUNDATION [NGO] - OGUN
SHAGAMU TEAM COORDINATOR [NYSC]
October 2017 – October 2018
Participated in empowering women and educating the girl child.
Organizing skill acquisition programs for women, making presentation, seminar in different schools
and local government areas to educate the girl child against early pregnancy and career path.
Charles Chibuike Okonkwo
Plot No. 3233, cad zone FO1,
Kubwa, Abuja.
-(-
www.linkedin.com/in/charles-okonkwo-/
Personal Details
Sex:
Male
Date of Birth:
25th July, 1995
State of Origin:
Nationality:
Marital Status:
Anambra state
Nigerian
Single
EDUCATION
UNIVERSITY OF ABUJA- in view
M.Sc – Economics
2022 - Present
PAUL UNIVERSITY AWKA - ANAMBRA STATE.
B.Sc – Economics
2013 - 2017
PROMISE INTERNATIONAL SCHOOL, ONITSHA
SSCE –Senior Secondary Certificate Examination
2005 - 2011
PROFESSIONAL QUALIFICATIONS / TRAINING
• Customer
Relationship Management(CRM).
• Supply Chain Management.
• First Aid Emergency Response Training.
• Fire Safety Training.
• Pest Management Application and Technologies.
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ACCOMPLISHMENTS
Supervised team of 45 staff members.
Surpassed our quarterly sales target by 4.73 million naira.
Grew average monthly sales by 62% through outstanding product innovation.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer feedback.
Achieved the highest sales record through consistency, accuracy and efficiency.
Collaborated with team of 23 in the development and execution of free eye
care medical outreach program across Kaduna State.
REFRENCES
Available on request.
