FULL NAME: CHARLES NGAZAKI
NATIONALITY:
Congolese
COUNTRY OF ORIGINE:
Republic Democratic Congo
PASSPORT NUMBER:
OP-
CONTACT DETAILS:--(-
LANGUAGES:
English
French
CRIMINAL RECORD:
NONE
HEALTH CONDITION:
Excellent.
MARITAL STATUS:
SINGLE
PROFESSIONAL MEMBERSHIPS
South Africa Institute of Computer Scientist and Information Technologists (SAICSIT)
Membership Identification- 200815
EDUCATION
Degree
Honours in computing
University
University of South Africa
Year of study
2017 to Date
Degree
Bachelor of science in information technology management
University
PC training & business college
Years of completion
2012 - 2014
NQ Level 4
Electro Mechanic
University
Technical College (Congo republic democratic)
Years of completion
2001
TRADING & CERTIFICATES
Course
Microsoft Certification System Administrator 2012 (MCSA)
Modules
Installation & configuration and windows server 2012
Administering windows server 2012
Configuring Advanced windows server 2012 services
Training Centre
Byte people’s solutions
Year of completion
2014
Course
Comptia A+
Modules
Hardware and Software installation, troubleshooting configuration.
Year of completion
2010
Course
International Computer Driver License (ICDL)
Year of completion
2009
CURRENT RESEARCH PROJECT
We live in a world where the technology is integrated into our daily lives. The communities spent more
and more time using the internet for work, education and socialising. For many cyber users, being
part of this cyber world is no longer a luxury, but a necessity. It is however, important for the cyber
communities to understand possible cyber threats associated with the use of cyber devices, such as
mobile phones and internet access. The project investigates the current cyber issues amongst
communities, specifically in the South Africa School environment. Provide them with essential
information on cyber security issues that they should be aware of when using internet or their mobile
phones. We envisage that this information will be a step towards growing a cyber-safety awareness
culture in South Africa to ensure that all cyber users understand the technology they use and know
how to use it safely. The underlining emphasis of the project focus on community engagement and
provided cyber safety solutions to uplift the knowledge and skills within a specific community. The
aim of the project is to develop cyber-safety awareness material that will improve cyber safety
awareness within the South African environment. The awareness material can include brochures,
workshops, pamphlets, games, etc.
COMPETENCIES
Servers Environment
Installation & configuration and windows server 2012
Administering windows server 2012
Configuring Advanced windows server 2012 services
Desktop/Workstation
Building, configuration and Troubleshooting
Network
Installation, maintenance and support LAN / VPN / WAN network
TCP/IP / DHCP / DNC configuration.
Router/UNIFY setup and configuration.
Network cable patching and RG45 /Switch connectivity management
Peripheral
Installing, configuring and troubleshooting Printers
Backup & Recovery
Back up Servers and restores files using Symantec Recovery system
ERP system
Deploy SYSPRO client, configure and troubleshooting
Email System
IBM LOTUS NOTE & LOTUS NOTE DOMINO version 9
Microsoft Exchange email, Outlook 2008/2010/2016
Configuration and troubleshooting
Create user account, email migration and troubleshooting.
Security system
Monitor, activation and upgrade security patch
Active Directory
Create user account and all related AD administration, Group Policy
Programming skill
Front and back end System development using JAVA and SQL/MySQL
database
Front End website development
HTML5/CCS3/JAVASCRIPT/JQUERY/WORDPRESS.
WORK EXPERIENCE
Position
IT SUPPORT TECHNICIAN & ADMINISTRATOR
Employer
PARACHUTE INDURSTIES OF SAOUTH AFRICA
Type of Business
MANUFACTURE PARACHUTES
Location
Durban
Term
2014 - 2017
Contact Number
(-
DUTIES
1
Accountable for onsite and remote End user supports
2
Build new PC, installation and troubleshooting.
, Printers setup and troubleshooting.
3
Workstation PC upgrade, migration and Licenses upgrade
4
Log all IT issues and clearly documentation solutions
5
Create AD user account and manage NTFS permission
6
Train and mentor End-users on proper usage of system and other resources.
Document training materials and procedure for system and security issues awareness
7
Accountable for procurement of IT resources from Dell
8
Implement and enforce the IT company procedure and policy
9
Effectively communicating and reporting to global administrator all IT related issues
PROJECT ACCOMPLISHED
1
Windows Server upgrade 2003/2008 to Windows 2012
2
IMB Note (Domino) Server Upgrade from Version 8.5 to Version 9
3
Lotus Note Client Upgrade
4
ERP system (SYSPRO) Server Migration
5
Factory Time management using Rite time scanner system to monitor the process and
efficiency of the factory production.
WORK EXPERIENCE
Position
IT SUPPORT ENGINEER
Employer
FIT COMPUTERS
Type of Business
REMOTE AND ONSITE IT SUPPORTS COMPAANY
Location
Durban
Term
2017 - Date
Contact Number
(-
DUTIES
1
Responsible for providing desktop support to face to face and remotely, and management and
administration of client application hosted on public and private cloud platform
2
Provide hardware, software desktop and network support onsite and remotely
3
Installation, configuration and deployment of desktop, laptops, peripheral equipment and
software for new and existing clients
4
Printer installation, configuration and troubleshooting
5
Manage customers Backup and Recovery of Servers and Laptops /PC
6
Log call and effectively respond to customers complains
7
Active Directory administration: creating user accounts, resetting passwords, disabling and
deleting users and manage NTFS permission.
8
Ensure compliance of security policies through user awareness and guidance of security best
practices
9
Log incidents, requests and changes and ensure all issue are resolved
10 Management of endpoint security tools such as anti-virus
11
Configuration and administration of Microsoft Office 365.
12 Effectively communicate and liaise with the customers
13 Configuration of Firewall, Managed CISCO Switches and Mikroteck Router
Maintain asset inventory of all hardware and software
WORK EXPERIENCE
Position
FREELANCE WEBSITE & SOFTWARE DEVELOPER
Employer
SOFTPRO SOLUTIONS
Type of Business
Development & IT Support
Location
Durban
Term
2016 - Date
Contact Number
(-
DUTIES
1
Development of responsive digital interfaces using HTML5 & CSS3 & JavaScript based on UX
Designs.
2
Development of Mobile Interfaces & Responsive Structuring & Stacking using Breakpoints
3
Development on UI Frameworks such as Bootstrap, UIKit, Framework7
4
Develop database stored procedures and triggers in SQL Server or Oracle
5
Animation Development using HTML5, CSS3 & Bootstrap
6
Develop customized application in Java and business development process
CONTACT REFERENCES
Name
Chris Gill
Position
General Manager
Contact
-
Name
Denzil Soobermany
Position
IT Administrator
Contact
-
Name
Craig Felt
Position
Managing Director
Contact
-
Name
Alain Fergeau
Position
Lean & Configuration Manager
Contact
-
Name
Bradley Naidoo
Position
Quality Manager
Contact
-
Name
Ronald Riviere
Position
Global Domino Administrator & Sametime
Contact
Ronald.Riviere @zodiacaerospace.com
Name
Jatinder Devgum
Position
Global Active Directory Administrator
Contact
Jatinder.Devgum @zodiacaerospace.com
Name
Steven Allioux
Position
Global Security Officer
Contact
Steven.Allioux @zodiacaerospace.com
Name
Salem BenMansour
Position
Product Quality Pilot
Contact
Salem.BenMansour @zodiacaerospace.com
