In the past almost six years, I work in a call center company. With my dedication to customer service, excellence, leadership, work ethics and loyalty, I was promoted from a newbie agent to an operations supervisor in small period of time. I am keen to details and make sure to exceed the expectations of the clients we serve. On my almost 2-year tenure in the company, my team was hailed as top performing team in numerous occasions and I was able to train a newbie agent to become the top agent in our site.