Charles Alfred Yulo

÷Certified Technical Support Professional (Globe TSC-ISS)
÷Trained in Technical and Customer Care (Globe Telecom)
÷Certified Google Apps Administration Specialist
÷Specializes in troubleshooting subscriptions such as broadband, wireless VPN, telephony, Google Apps, and Value-Added Services
÷Design and implementation of LAN/WAN, using Cisco routers, hubs and switches
÷Implementation of HSRP, DHCP, DNS, FTP, TFTP, MRTG
÷Sound knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP.
÷Installation and set-up of routers and switches
÷Using shared folder permissions, implemented security for network resources
÷Router IOS Backup and Recovery
÷Routing Protocol Configurations (RIP , EIGRP and OSPF)
÷Configure and Troubleshoot NAT operations.
÷Responsible for troubleshooting of networking equipment across multiple sites
÷Experience of IP addressing, administrating subnets and various routing models