Charlene Sanchez

I have 6-7 years of experience in Billing, Sales, and technical support at the same time. I received multiple awards as a Billing and Sales representative and received 10 out of 10 customer feedback or surveys. I handled my call the way on what I wanted to be treated as a customer. I usually give my 100% to provide an excellent customer representative. I got promoted as well in one of the prestigious companies in the Philippines as one of the sr quality evaluators, wherein 

• We evaluate calls from Team leaders, trainers, and experts

• Facilitate calibrations with the operations manager and clients.

• Sending end-of-the-day, weekly,y and monthly reports

• Meeting with the clients

• Conducting Quality talks for New Hires