Charity Pendo

I am a versatile Virtual Assistant and CRM Specialist with experience supporting businesses in streamlining operations, managing client relationships, and optimizing workflows. Skilled in HubSpot CRM, Microsoft Dynamics CRM, and Business Central, I help organizations improve customer engagement, sales processes, and reporting.

With a background in software engineering, I bring strong problem-solving abilities, technical troubleshooting skills, and an eye for process automation using tools like Power Automate. I am also experienced in handling administrative support, scheduling, client coordination, and documentation with attention to detail and clear communication.

Passionate about combining technology and business support, I aim to deliver efficiency, accuracy, and excellent client experiences in every project I take on.