Chandler Sorensen

I’m a strategic and customer-focused product leader with 10+ years of experience building and scaling SaaS platforms from the ground up. My background spans billing, payments, analytics, and content management systems, and I specialize in leading cross-functional teams through the entire product lifecycle—from 0-to-1 launches to global optimization.

I’ve led payment modernization and billing automation initiatives that saved over $1M annually by reducing manual work and introducing machine learning-informed prioritization. I’ve launched self-serve tools that eliminated engineering dependencies and significantly sped up project delivery, while enhancing customer satisfaction and operational efficiency.

In past roles, I’ve collaborated closely with engineering, UX, data, and go-to-market teams to define roadmaps, build intuitive experiences, and turn user feedback into high-impact features. I’ve worked with tools like Salesforce, Power BI, and Google Analytics to drive data-backed prioritization and improve internal reporting. I’ve also integrated with major platforms like Meta, YouTube, and TikTok to deliver scalable content systems.

Whether managing agile ceremonies, leading stakeholder communications, or uncovering product-market fit through research and testing, I bring a balance of strategic thinking and hands-on execution. I’ve delivered measurable outcomes across fast-paced enterprise environments, from ISPs to SaaS startups, always with a focus on scalable, customer-centric solutions.