Champion Chikezie Christian

Good academic background in administration and customer service oriented with over ten years of work experience in various roles in hospitality, customer service, banking and accounting. Currently working as a media manager/ customer service at TGold Couture and Crafts. Possess strong communication skills both in written and oral formats with good proficiency in Microsoft Office, Google Suite and various CRM tools such as hubspot, Zendesk, Freshdesk etc.

Acquired relevant skills for exceptional customer service, handling inquiries, understanding and resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. This skills include;

Customer Service/Support

Virtual Assistance

CRM tools (Hubspot, Freshdesk, Zendesk, etc.)

Administrative Support

Email/Chat Support

Calendar Management

Meeting Scheduling

Troubleshooting

Microsoft Office Suite

Google Workspace

I am dynamic and enthusiastic to work well with teams to meet deadlines and overall success of the team.