Chakrapani Saikia

CHAKRAPANI SAIKIA Permanent Address: C/O- Bireswar saikia Vill- Raidongia Gaon P.O- Kamarbondha Ali Dist- Golaghat (Assam) Pin – 785625 Mobile : - Email :- Present Address: C/O- Bireswar saikia Vill- Raidongia Gaon P.O- Kamarbondha Ali Dist- Golaghat (Assam Pin – 785625 OBJECTIVE: To make optimum use of my talent and skill in an environment of growth oriented and that offer me vast opportunities for reaching new frontiers in this field. TECHNICAL SKILLS: Operating Systems: Windows XP / Windows 7/8/10, LINUX, Windows 2000/2003/2008 Server etc. Hardware: Desktop, Laptop, DMP Printer Laser Printer, Line printer and Dot Matrix printer its peripherals etc. Networking: LAN, WAN etc. Application: MS Office 2003 / 2007 / 2010, Adobe Photoshop 7.0/ Cs _______________________________________________________________ WORK EXPERIENCE: CMS ITSERVICES Pvt. Ltd (AUGUST 2019 TO MARCH 2020) CUSTOMER SUPPORT ENGINEER  Working as L-1 & L-2 Customer Support Engineer in INDIGO AIRLINES At Dimapur(Nagaland) Location.  Windows Operating Systems installation, configure, troubleshooting and Standardization of computer systems with proper data backup.  All types of Desktops, Laptops and Servers assemble, installation, troubleshooting with repairing.  Computer peripheral like Printer (Network, LaserJet, DMP), Scanner, Monitor (CRT, LCD, TFT), Keyboard, Mouse troubleshooting and repair.  Spare parts maintaining, Items demanded to company if requirements and movements from site to TRC and vice versa with proper documentation.  Immediate response to all outside mails and also my management levels.  Working with Domain Networks, as MS Outlook configuration, Troubleshooting of Domain users and Antivirus updating.  Internet connection, Browser setting and troubleshooting.  Quarterly Preventive Maintenances of all devices and bill clearance from site to Company. ________________________________________________________________________ EDUCATION AND QUALIFICATIONS:  H.S.L.C. in the year of 2014  Higher Secondary in the year of 2016  Mech. Diesel Course From The Industrial Training Institute Bokakhat Year of 2017.  Computer Operator And Programming Assistant (COPA) Course From The Industrial Training Institute (ITI) Bokakhat Year of 2018  Domestic Data Entry Operator – English Course From Skills Trainer  INTRODUCTION TO CYBER SECURITY Course Completed from CISCO NETWORKING ACADEMY.  Cyber Ethics Course From Information Security Awareness project, phase II , Ministry of Electronics & Information Technology Government of India.  EMAIL SECURITY Course From Information Security Awareness project, phase II , Ministry of Electronics & Information Technology Government of India.  Cyber Security Foundation Professional Certificate (CSFPC) Course From CertiProf Professional Knowledge.  HTML Course completed from SOLO LEARN.  ADVANCED EXCEL Course Completed from ELEARNMARKETS.  A Unit Of Software And Hardware & Networking Training Division, (PGDCA) Course From M.Tech Computer Education Training Division. Year of 2019. ____________________________________________________________________________ PERSONAL DETAIL: Date of Birth Nationality Marital Status : : : 20 July 1997 Indian. Married. DECLARATION: I hereby declare that all the statement made above are true, complete and correct to the best of My knowledge and belief. Place: Golaghat (Assam) chakrapani saikia. Date: 21/01/2021 ______________________________________*******______________________________________