Cha Bargamento

CHARLOTTE REGIS BARGAMENTO MS in Statistics | Virtual Admin Assistant Phone Number: (- Email Address:- Website: https://www.linkedin.com/in/charlotte-bargamento-/ CAREER OBJECTIVE Efficient and organized Admin Assistant skilled in managing administrative tasks, coordinating schedules, and providing seamless support. With experience in achieving high-quality results through individual effort or collaborations. Proactive, passionate about delivering outstanding quality and service, and detail-oriented. Navigates high-stress situations effectively and values healthy work environments. WORK EXPERIENCE Virtual Assistant (Direct Supervisor: Leah Abellanosa) New York Medspa (June 2020 – April 2024) Country: New York, USA • • • • • • • • • • Managed comprehensive customer support services, including handling inquiries via phone, text, email, and live chat, ensuring prompt and effective resolution of customer concerns. Coordinated and booked appointments for clients, maintaining clear communication and organization throughout the process. Utilized scheduling software and tools to streamline the booking process and maintain accurate records of appointments. Managed scheduling logistics, including rescheduling appointments when necessary and accommodating changes in availability. Facilitated internal communications among team members and stakeholders, ensuring smooth information flow and collaboration. Demonstrated autonomy and proficiency in preparing, sending, and processing prescriptions with minimal supervision, ensuring accuracy and compliance with regulations. Conducted correspondence with pharmacies, overseeing prescription orders and ensuring timely fulfillment. Led staff onboarding and training initiatives, ensuring new team members were equipped with the necessary knowledge and skills to excel in their roles. Managed data effectively, maintaining accurate records and utilizing data analysis tools to extract actionable insights. Provided general monitoring of operations, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Research Reviewer (Direct Supervisor: Malti Ganeshan) Cactus Communications (September 2022 – September 2023) Country: Singapore • • Demonstrated expertise in Research and Statistics, with additional knowledge in Business, Humanities, and Economics. Ensured adherence to journal formatting guidelines and corrected language, grammar, and punctuation errors. Science Research Specialist I (Direct Supervisor: Dr. Joseph Meynard G. Ogdol) Northwestern Mindanao State College of S&T (June 2020 – December 2020) Country: Philippines • Assisted in data collection, management, and training. • • • Organized data for meetings, reports, and events. Coordinated in-house symposiums and seminars. Provided statistical guidance to teachers and students. Academic Research Specialist (Direct Supervisor: Dr. Mark Torres) Nuoris Incorporated (June 2018 – June 2020) Country: Philippines • • • Proficient in MS applications and statistical software like R, SPSS, Stata, Excel, and Minitab. Tutored international clients in undergraduate Statistics and Research. Provided guidance to international clients on research papers in Math, Statistics, Biostatistics, and Economics, staying updated on relevant research developments and publications. RELEVANT SKILLS • • • • • Virtual Admin Assistance Proficiency in Office 365, Google Suite, and Outlook Proficiency in RingCentral, Emitrr, and TawkTo Proficiency in Microsoft Teams, Zoom, Google Meet, Discord, Whatsapp, and Slack Go High Level, Asana, Click-up, Wrike, Mindbody, Aesthetics Pro, LifeFile, MD Integrations, and other client-specific CRMs EDUCATION Master of Science in Statistics University of the Philippines Los Baños (August 2023) Location: Los Baños, Laguna, Philippines Academic Achievement: • DOST Scholar Bachelor of Science in Statistics Mindanao State University - Iligan Institute of Technology (June 2018) Location: Iligan City, Lanao del Norte, Philippines Academic Achievement: • Magna cum laude • DOST scholar • Leadership awardee (college governor, etc.) English Proficiency via Duolingo English Proficiency via EF Set https://cert.efset.org/nhiStP MBTI Main Internet Speed Back up Internet Speed Typing Speed