Cesar Christopher Ongaco Buela
B4 L9 Acacia Ln ParkSpring Brgy San Antonio San Pedro City Laguna
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Email:-PROFESSIONAL WORK EXPERIENCE
REAL ESTATE TRANSACTION COORDIATOR/ ISA (TEXT & EMAIL)
Livian
January 2023 to January 2024
TEAM LEADER (Technical Support and Sales)
Asurion Techlog
September 2020 to October 2022
TEAM LEADER (Customer Service and Technical Support for Business)
RMS Collect Philippines Inc (iQor)
Santa Rosa City, Laguna
October 2017 to August 2020
TEAM LEADER (Advance Technical Support)
Convergys
Alabang, Muntinlupa City
July 2016 to September 2017.
TEAM MANAGER (Customer Service and Technical Support)
Conduit Global
Santa Rosa City, Laguna
June 2015 to June 2016
TEAM LEADER (Customer Service and Technical Support)
Convergys
Santa Rosa City, Laguna
October 2011 to June 2015
CUSTOMER SUPPORT REPRESENTATIVE (Specialist)
Convergys
Santa Rosa City, Laguna
October 2007 to October 2011
Leadership Development:
Training: PAIR/PPQ coaching effectiveness
Company: RMS Collect Phil Inc (iQor)
Date: November 2019
Training: LEAP AT&T Certified
Company: Convergys
Date: August 2016
Training: Deliver the Promise coaching effectiveness
Company: Conduit Global
Date: November 2019
Training: Coaching Effectiveness Workshop 1 & 2
Company: Convergys
Date: January 2015 & April 2015
Professional References:
Name: Jhay David
Designation: Head of Customer Service
Company: Home Credit
Mobile:-
Name: Jun Banogon
Designation: Assistant Director
Company: Access Healthcare
Mobile:-
Name: Sony Vergel Baes
Designation: Operations Manager
Company: RMS Collect Phil Inc (iQor)
Mobile:-
Name: Norman Galas
Designation: Operations Manager
Company: RMS Collect Phil Inc. (iQor)
Mobile:-