I am an experienced Operations Leader with over 17 years of professional experience in customer service, staffing, and team leadership, along with 2 years of hands-on experience as a Real Estate Transaction Coordinator. During this time, I have supported U.S.-based real estate teams by managing contract-to-close processes, coordinating documents and timelines, handling client communication, and maintaining CRM systems.
Prior to real estate, I held leadership roles in the BPO industry, where I managed daily operations, staffing, onboarding, and performance coaching. This background strengthened my organizational skills, attention to detail, and ability to manage high-volume work efficiently.
I am reliable, detail-oriented, and comfortable working in virtual environments, consistently providing accurate and timely support to ensure smooth real estate transactions.