Celsan Mae Lumberto Gustilo

My name is Celsan Mae Gustilo, you can call me CM I took up bachelor of science in information systems and currently living in marikina city, philippines. I have 7 years experience in customer service representative for email and chat support we also do outbound calls if needed. 

My first company is concentrix as a amazon seller support for emails. We are assisting amazon seller for the lost or damage packages received by the customer and also we are processing reimbursement. 

and may last company is acquire asia pacific as a customer service representative the account was financial mobile banking app current. 

I handle chat and email also I can make 200 emails per shift while handling 3 live chats and my role there is updating phone numbers and email address. I am also investigated the unauthorized transactions and file a dispute. I am coachable and willing to go beyond above you expectations I am a fast learner and hard working person.

 I am confident in my ability to provide excellent support to your clients and team members. I am comfortable working independently, but I am also a team player who is always willing to lend a helping hand when needed. I have excellent organizational and time-management skills, which will enable me to efficiently manage tasks and meet deadlines.

Are you ready to hire a proven professional who can add immediate value to your organization? If so, I'm your pick. I feel like I'm a great match for the job and a great fit with your organization. My resume will show you that I am the best candidate for your open Customer Service Representative position. I believe that I have the characteristics that company needs and deserves. Your ad called out to me because the position, as described, is such a perfect match with my skills, as you will see when you review my resume.