Celeste Crearer

Celeste Crearer Chattanooga, TN- EXPERIENCE SUMMARY Administrative Assistant/Support Staff (6 years), Bookkeeping (1 year), MS Office (10+ years), Customer Service (10+ years), Medical Terminology (2 years), Medical Billing (1 year), Claims Processing (1 year), HIPAA (1 year), ICD-10 (1 year), HCPCS (1 year), CPT (1 year), EHR (1 year), EMR (1 year), Scheduling (5 years), Quality Assurance (4 years), Filing (10+ years), Assembly (5 years), CNC Operation (5 years), Data Analysis (4 years), Spreadsheets (5 years), Office Applications (10+ years), Office Equipment (10+ years), MS Excel (6 years) QUALIFICATIONS ➢ Passionate about customer service and quality ➢ Competent in both oral and written communications ➢ Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, etc. ➢ Loyal, dependable, hardworking, adaptable, and an extremely fast learner ➢ Ability to work with all types of people ➢ Employ tools, principles, and techniques of continuous process improvement in order to achieve quality and excellence in the workplace ➢ Assist organizations, individuals, and teams to adapt to continuous change ➢ Apply business skills and analytical problem-solving to support organizational objectives ➢ Experience in supervision of small teams WORK EXPERIENCE Food Service Worker Compass Group/Randolph-Macon College - Ashland, VA October 2017 to 2019 Customer Service Associate Love's Travel Stops & Country Stores - Ruther Glen, VA April 2016 to July 2017 Merchandiser, Auditor, Web Developer Celestine's - Stafford, VA January 2007 to January 2016 Marketer, and Internet Sales, Owner ➢ Consistently provide outstanding customer service for which I take great pride ➢ Keep financial records and perform other bookkeeping duties ➢ Develop and maintain websites Accounting Clerk/Office Assistant/Collection Specialist Alcohol & Drug Testing Services - Woodbridge, VA - September 2006 to November 2007 ➢ Collect and analyze Hair, Saliva, Urine, and Breath samples for DNA, Drug and Alcohol tests ➢ Local Accounts Receivable bookkeeping ➢ Filing and record storage etc. Support Staff, Office Assistant Lee & Morse PC - Falls Church, VA January 2007 to August 2007 ➢ Personally ensured that all documentation and faxes were properly processed and accurate while working quickly and efficiently ➢ Edited and processed Patent files Quality Assurance Coordinator, File Processing Clerk Reed Technology & Information Services - Falls Church, VA 2001 to 2007 Responsible for ensuring that quality was used in all aspects of operating the organization ➢ Coordinated and prepared reports ➢ Created and designed forms ➢ Planned, directed, and implemented Audits ➢ Help develop work procedures (SOP) EDUCATION Associate of Science in Medical Billing and Coding Ultimate Medical Academy-Online September 2016 to July 2017 Certificate in Accounting Operations Marion County Community Education Center AWARDS Dean's List January 2017 4.0 Average Medical Billing and Coding Dean's List June 2017 4.0 Average Associate Degree