Cecil Buenaobra

CECIL BUENAOBRA CSR/Appointment Setter Experience -- Jan 2024 - July 2025 5 Star Auto Plaza - St. Charles, Mo CSR/ Appointment Setter I worked as a Customer Service Representative and Appointment Setter at a car Los Baños, Laguna, PH dealership, where I handled inbound inquiries, scheduled appointments for test drives and service, and maintained customer records in the CRM system. I followed up with leads, coordinated with the sales and service teams, and ensured a smooth, professional experience for communication, multitasking, environment. EDUCATION every customer. This and customer service role strengthened my skills in a fast-paced Sep 2021 - Jan 2024 Concentrix CVG Philippines - Sta Rosa CSR/Admin-Back office Computer Science Montesorri Professional College Telecom CSR: I worked as a Customer Service Representative for a telecom company, assisting with billing, service issues, and account updates. I handled high call volumes, resolved customer concerns, and kept records updated, building strong communication and problem-solving skills. Admin/Back Office – Storage Company: At a storage company, I managed administrative tasks like data entry, billing, and customer account updates. I supported daily operations and helped ensure smooth coordination between staff and clients, strengthening my organization and multitasking abilities. EXPERTISE Customer Service Appointment Setting Sales July 2015 - Mar 2018 Fil Pacific Company Sales Associate/Supervisor I worked as a Sales Associate and later as a Supervisor at a clothing store, assisting customers with product selection, handling transactions, and maintaining store presentation. As a Supervisor, I helped lead the sales team, trained new staff, managed shifts, and ensured daily sales goals were met. This role strengthened my leadership, customer service, and retail sales skills in a fast-paced environment. Organizational Skills LANGUAGE English Filipino Reference Aron Loeb Ephraim Mas 5 Star Autoplaza Taskus Phone: - Phone: -