CATHERINE
MALLO
Virtual Assistant / Content
Writer
WORK EXPERIENCE
QUALITY ANALYST / CUSTOMER
SERVICE
Emapta | June 2019 - present
Perform Auditing tasks
ABOUT ME
Do outbound calls to verify customer
Hi there, I am a Virtual Assistant from
Send emails to customers .
Manila, Philippines. I help Entrepreneurs
Answer inbound calls for customer inquiry
and Business owners lessen their
and concerns.
workload by managing and organizing
their day to day business tasks or
personal errands so that they can focus
more on scaling their business.
details as part of audit.
BLOG POST WRITER
www.motherant.com | Aug 2020-Sept 2020
Write at least 1500 word blog
posts based on pre-recorded
EDUCATION
videos
Aquinas University of Legazpi
SEO Wordpress plug in
BSBA - Marketing
Management
Optimized keywords using Yoast
Research additional data and
images to improve the content.
Graduated 2015
SOCIAL MEDIA CONTENT WRITER
WRITING PORTFOLIO
https://bit.ly/3rWgjAZ
Lauren Parente Enterprises | June 2020 to
Dec 2020 (Twitter Only)
Create twitter captions for 14
CONNECT WITH ME!-(-
Catherine Mallo
Twitter accounts
Optimized captions for more
visibility
Scheduling Contents using
tweetdeck
