Catherine Danta

EDUCATION Bachelor in Administration major in Human Resource Management Post Graduate in Human Capital Management WORK EXPERIENCE Virtual Professional CATHERINE DANTA Freelancer PROFILE Experience Virtual Professional with experience in Client Management, Relationship Building, Recruitment, and Social Media. CONTACT-- Philippines Hayley Stathis - Business Coach - Australia Nov 2021 - Present responsible for creating and publishing content on all social media platforms to grow an audience, build brand awareness, and ultimately, boost sales. Website Management Virtual Professional Pilates Can Pty Ltd - Australia Nov 2019 - Present Integrates projects Initiated by Operations Director based on R&D from Visionary Drives Client Service Team Projects, & KPI targets Creates Operations SOPs in conjunction with the team, for approval by Operations Director Updates and Trains team in SOPs through SharePoint portal • Handles Level 2 client complaints and turn into sales opportunities when appropriate Runs Pilates Can schedule Management Identifying hiring needs of the company together with the company’s Directors Prepares Job Description of the job availability which includes duties and responsibilities of the role Creates recruitment plan, post jobs in career online portals, reviews resumes/CV, scheduling interviews, and decides on the right candidate, and job offer Handles Onboarding of newly hire candidates and Offboarding of resigning employees WORK EXPERIENCE Virtual Professional Sea Vision Publishing, Inc - New York June 2019 - Nov 2021 CATHERINE DANTA Freelancer Manage social presence on all relevant platforms with a focus on Facebook, Instagram, Twitter & Pinterest. Website Management for blog post on new book preview using Wordpress (Elementor plug-in). Work with other team member through Asana to develop social media timelines that coincide with the book release, product campaigns and other brand messages. Creates daily and weekly contents through Canva and schedule on Hootsuite for posting Research Categories and Keywords for Amazon Involves in book launching tasks & publish Ebook and Paperback copies in Amazon Client Services Manager PROFILE Experience Virtual Professional with experience in Client Management, Relationship Building, Recruitment, and Social Media responsible for creating and publishing content on all social media platforms to grow an audience, build brand awareness, and ultimately, boost sales. CONTACT-- Philippines First Advantage Philippines, Inc Jan 2007 - April 2019 Managed service delivery for strategic accounts (Financial, IT, Healthcare, Education and BPO industry) operating in different locations across the Asia Pacific, as well as premium and core accounts of different industries. Cultivated excellent long-term relationships with Human Resource clients by maintaining ongoing communication and facilitating onboarding solutions to address concerns. Resolved customer and candidate service issues, streamlined business operations, and provided support and product training. Coordinated workflow among support groups ranging from 2 - 4 members, and supervised senior client service specialists to ensure that all end-to-end employment screening and onboarding processes and standards are being performed with quality and on time.