Catherine Cortez Manarang

My name is Katie, and I have built a dynamic career in client management and administrative support, excelling in roles that demand meticulous organization, proactive problem-solving, and strong interpersonal skills. With over a decade of experience in various industries, including senior care, transportation, and logistics, I bring a wealth of knowledge and a proven track record of success to every position I undertake.

Currently, I serve as a Client Success Manager at 2nd Family, a senior care business. In this role, I excel in client acquisition, relationship building, and managing various software platforms to optimize workflow efficiency. My responsibilities include coordinating and facilitating recruiting and sales meetings, conducting monthly software audits, and providing comprehensive onboarding support to new franchises.

Previously, as an Executive Assistant at Federal Express Pacific LLC, I managed complex calendars and schedules for regional managers across multiple countries, coordinated virtual and in-person meetings, and prepared various documents and reports. My attention to detail and ability to maintain organized filing systems were critical to the smooth operation of administrative functions. Additionally, I handled procurement and account management, further demonstrating my versatility in administrative tasks.

I am committed to excellence, continuous improvement, and building positive relationships with colleagues, clients, and stakeholders. I am passionate about leveraging my skills and experiences to contribute to organizational success and am always eager to embrace new challenges and opportunities for growth.