Catherine Chinenye Chukwu

With over six years of experience in administrative support and executive assistance, I have developed a strong foundation in office management, executive support, and organizational efficiency. My expertise spans across calendar management, document handling, communication coordination, and process optimization, ensuring that executives and teams operate smoothly and efficiently.

Key Experience Areas:

1. Executive Support & Calendar Management

Managed scheduling, travel arrangements, and meeting coordination for executives.

Organized high-level meetings, prepared agendas, and ensured timely follow-ups.

Prioritized tasks and optimized workflows to enhance executive productivity.

2. Office Administration & Document Management

Maintained confidential files, reports, and correspondence.

Created, edited, and proofread official documents, ensuring accuracy and professionalism.

Managed office supplies, vendor relations, and daily operational logistics.

3. Communication & Client Relations

Acted as the first point of contact for clients, stakeholders, and vendors.

Drafted and managed official correspondence, emails, and reports on behalf of executives.

Provided customer support and issue resolution with a high level of professionalism.

4. Project Coordination & Process Optimization

Assisted in project planning, tracking deliverables, and ensuring deadlines were met.

Implemented administrative processes to improve efficiency and workflow management.

Used Trello, Asana, and Monday.com for project tracking and task delegation.

5. HR & Recruitment Support

Assisted with employee onboarding, scheduling interviews, and maintaining HR records.

Coordinated training sessions and company-wide meetings.

Managed HR documentation and supported recruitment processes.

6. CRM & Tech Proficiency

Managed CRM tools (HubSpot, Salesforce, Zoho) for client and database updates.

Proficient in Google Suite, Microsoft Office, and communication tools like Slack & Zoom.

Used ticketing systems (Zendesk, Intercom) for customer queries and administrative support.

Core Skills:

✔ Executive & Calendar Management

✔ Administrative & Office Support

✔ Customer & Stakeholder Communication

✔ Document & Records Management

✔ HR Support & Onboarding

✔ Project Coordination & Workflow Optimization

✔ CRM & Ticketing System Management