Carolynne Asistin

Carolynne Asistin

$6/hr
Ecommerce Customer Support | Virtual Assistant | Social Media Manager
Reply rate:
16.67%
Availability:
Hourly ($/hour)
Age:
43 years old
Location:
San Pablo City, Laguna, Philippines
Experience:
8 years
About

I am a highly organized and adaptable professional with a passion for delivering top-notch customer support, streamlining e-commerce operations, and driving social media engagement. With 8 years of experience in these roles, I bring a proven track record of enhancing business efficiency and customer satisfaction.

Services I Offer:

1. E-commerce Customer Support:

  • Efficiently manage customer inquiries, complaints, and returns.

  • Resolve issues promptly to ensure a positive shopping experience.

  • Provide product information and assistance with order tracking.

2. Virtual Assistance:

  • Email management, appointment scheduling, and calendar upkeep.

  • Data entry, research, and document organization.

  • Streamline administrative tasks for increased productivity.

3. Social Media Management:

  • Craft compelling content and post schedules tailored to your brand.

  • Engage with the audience, respond to comments, and foster community.

  • Analyze performance metrics to refine social media strategy.

Why Choose Me:

Proactive problem solver with a strong attention to detail.

Excellent communication skills to ensure client and customer satisfaction.

Proficient in e-commerce platforms like Shopify etc.

Experienced in social media platforms, including Facebook, Instagram, and TikTok.

Dedicated to meeting deadlines and exceeding expectations.

Let's collaborate to enhance your e-commerce presence, provide exceptional customer support, and boost your social media engagement. Contact me today to discuss how I can contribute to your success!

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.