Carolyn Joy H. Quimen

Providing excellent customer service to clients is my Prime Directive. I always bear in mind that the clients are my main priority above anything else.I would like to highlight my achievements:

-Best In Customer Service Nominee in the RealPage Annual Awards 2020

-Innovation Awardee Annual Awards 2015 - RealPage

-Leadership Awardee Annual Awards 2015 - RealPage

-Quality Awardee – 2017 to Present - RealPage

-Productivity Awardee – 2017 to Present - RealPage

-Best Employee Awardee – 2017 to Present - RealPage

-Top Senior Associate for May 2009 - Telstra

-Top Senior Associate for February 2010 - Telstra

-Top Senior Associate for March 2010 - Telstra

-Top Agent for Wave 51 May 2011 - Dodo

-Best in Quality 2012 - BIOWARE

-Best Agent 2012 - BIOWARE

I have my own share of Team Leading and Management Skills. I handled multiple teams when I was a Team Leader. Most of my agents were all accomplished agents, leaders and managers as of this date.

Currently, I am providing Consultancy Services to Real Estate Clients. I supervise the implementation process, do the configuration and testing of their lease documents. I have not received any bad feedback from my Clients. I have a very good relationship with all of them. I deal with CEO's, Directors and Managers as they are the ones who are mostly in charge of making sure that their lease documents are in compliance with Legal Regulations in the United States.

I am also a seasoned Customer Service and Technical Support Associate. I've dealt with a lot of customers from 0 to 10. I can engage through phone, emails and chat. Whatever platform is provided, I always make sure that I will be able to communicate with them and resolve their problems to the best of my ability.

I also have experience in doing administrative work such as report generation, managing daily tasks, coaching and data consolidation. I also interpret reports and analyze the data. I have also completed the Six Sigma Green Belt Training and is currently working on my project to get the Green Belt Certification.

I believe that with the experience that I have acquired through the years, any employer who will take their chances to hire me will definitely not regret their decision. I will make your money worthwhile