Carolyn Flores

I am a content and digital marketing professional with a strong foundation in hospitality, sales, and psychology. My career spans over six years in the hotel industry, where I specialized in sales and marketing, built long-term client relationships, exceeded sales targets, and led teams with clarity and purpose.

With a Bachelor’s degree in Psychology, I bring a deep understanding of human behavior, communication, and interpersonal dynamics, skills that naturally translate into persuasive writing, audience-focused content, and relationship-driven marketing strategies.

My transition into entrepreneurship expanded my expertise in business planning, operations, and digital marketing. During this time, I pursued further education in e-commerce, marketing, SEO, and copywriting, allowing me to confidently create and manage websites using WordPress and Elementor, develop content strategies, and execute social media marketing initiatives.

I currently manage digital content, guest communications, and social media marketing for Jako Doma, combining customer experience, brand storytelling, and operational management to create meaningful and seamless guest journeys.

Alongside this, I run a personal blog focused on self-care and personal development for mothers, where I create empathetic, high-engagement written and visual content using tools such as Canva. This work has further strengthened my skills in content marketing, branding, and audience connection.

I am committed to continuous growth and lifelong learning, regularly expanding my skills through platforms such as Udemy and Coursera. I thrive at the intersection of strategy, creativity, and human connection, and I am passionate about using content and marketing to help brands communicate with clarity, authenticity, and impact.