Caroline Muchiri

Caroline Muchiri

$8/hr
Customer Service & Email Management •IT Support •Data Entry •Data Management
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Nairobi, Nairobi, Kenya
Experience:
5 years
About

I am a highly adaptable and dedicated professional with a diverse skill set in customer service, IT support, data management, and administrative assistance. Over the years, I have honed my ability to support teams and clients, ensuring smooth operations and excellent service delivery.

I have developed strong communication skills and a customer-first mindset. I am experienced in managing customer inquiries, resolving issues efficiently, and maintaining positive relationships.

My experience in IT Support involves basic troubleshooting and system checks to ensure smooth technical operations. I am adept at diagnosing and resolving common technical issues, helping users with quick solutions, and ensuring that systems remain functional and efficient. I strive to minimize disruptions and maintain productivity across teams.

I focus on accuracy and attention to detail. I am skilled in entering, organizing, and maintaining data across various platforms. My experience ensures that data is consistently updated and well-structured, supporting informed decision-making and smooth business processes.

I excel at coordinating schedules, preparing reports, and assisting with various administrative tasks. I take pride in maintaining organization and efficiency, ensuring daily operations run smoothly and tasks are completed on time.

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