Carmen Lara Goings

9 years of Customer Service 

Handle consumer complaints and grievances patiently and effectively

Suggest best options for clients to improve satisfaction in our service/product

Attend all aspect of customer/client needs with respect and attention to detail

Collaborate with the office team and outside servicemen to attend to customer needs in an efficient manner 

2 years of Accounting/Bookkeeping

Prepare monthly financial statements including cash flow, profit and loss, balance sheet and bank reconciliations

Compile financial statements for clients to ensure entities were in compliance with GAAP and GAS

Performed financial audits of governmental agencies including cities, school districts, and transportation agencies.

Perform bookkeeping, A/P & A/R, tax and financial statement preparation for clients in various industries

Balance and maintain accurate ledgers; match purchase orders with invoices

Experience with QuickBooks, Lacerte and Famous Software

Signal Support Specialist, Army/Guard/Reserves, Bakersfield, CA 10/2005-10/2013 

Trained in basic troubleshooting of various military communication equipment

Acting Food Service Supervisor of 6+ soldiers