Carmela Pedrina

I'm a customer support and care expert with 6 years of experience providing support customers across the United States and other countries.

I have been working from home since 2018 as customer success expert.

I have STRONG Customer Service skills/experience.

I am proficient in Zendesk.

I have experience in providing customer support via phone calls, emails and chats.

I am interested in creating an excellent experience for the customer.

I have a quiet work space to provide phone support from home.

I can type fast, loves being a part of a team, and is a multitasking ninja!

I care about the details, very reliable, and friendly!

I am also a bit of tech savvy.

I am kind, positive and collaborative.

I love working in a small team environment.