Carmela Mae De Leon

Hi! I am Carmela, an experienced VIRTUAL ASSISTANT & Customer Support.

I can help you with your all tasks and help reduce your workload.

EXPERIENCES:

• Virtual Assistant

• Customer Service Representative/Coworker Support

• Customer Support (Chat / Email / Phone Call)

• Sales Representative

• E-Commerce (C2C & B2C)

• Hiring & Onboarding Process

• Transcription

SKILLS:

Customer Support Team Lead, Customer Service, Sales (Inbound & Outbound), Email Management / Handling, Calendar Management, Data Entry, Convert PDF to Word/Excel, Admin Support, Scheduling/Calendar, File Organization, Microsoft Office, Google Suite, Google Drive, Jotform, E-Commerce, Hiring & Onboarding Process, and various admin tasks

✔ I can provide WORLD CLASS customer service

✔ I am good at Sales

✔ I know how to use Microsoft Office (Word, Excel, PowerPoint, Outlook) and other related programs.

✔ I am knowledgeable in G Suite and Office 365

✔ I can help you clean up and organize your email and schedule.

✔ I can organize your calendar and do daily reminders

✔ I can be your HR to do the interviews, organize new hire files, common onboarding and create Jotforms for an Application form