Carlos Cruz

‍‍Carlos Alvarez Cruz Rancho Sante fe Tecate Baja-Education Oceanside high school | 2004 | Diploma Objective I want to be part of the success in an environment of growth and excellence. I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself Sales - I am seeking a position as sales associate with a fast-growing company. Experience Telvista tijuana| Direct TV BUndles | - Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Responsible for achieving specific sales business targets and maximizing sales opportunities on each and every call Place and/or receiver customer inquiries that may require deviation from a script or sales flow process Greet customers in a courteous, friendly and professional manner Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Clarify customer requirements; probe for and confirm understanding of requirements or problem meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Troubleshoot, research and analyze customer equipment issues.  Morgan drexton | - Debt consolidation and payment plans.  first kontact | 2012 Doctors live-sales rep sold insurance via telephone and cold calling. Arties-body shaping garments for woman Premier Brands- Product placement for newly developed brands, outbound cold sales Axa seguros | beachbody 12/2012-10/13 Coach relations Sales rep sold health products via telephone or upsell for current customers Solar city | Zero cost solar 11/2013-6/14 Fronter postion- Called people explained benefits of going solar 555 Leads and services | 24 hour locksmith 7/- Dispatcher-Receive calls from people who are in need of locksmith service for House, car , etc collected information such as whereabouts, car type or type of service needed, contact information and submit to local techs in there area.