Carlo Jay Mabao

I can support and help your team in performing various administrative tasks with an eye for details.

My relevant experience includes the following:

1. Making 60+ calls per day to customers who are asking for solution.

2. Maintaining an average 95% customer satisfaction rating.

3. Implementing strategies that can reduce the lowering of team scores.

4. Received the highest customer satisfaction scores based on post-call survey.

5. Submitting daily report to the managers using MS EXCEL.

6. 4 years experience in CRM Tool - Salesforce.

7. An average of typing 60 words per minute.

If you choose to work with me, I am available 8hrs a day or 5 days a week.