Carlo C Dizon

CARLO C. DIZON HARDWORKING FOOD ATTENDANT & ASPIRING YOUTUBE MANAGER | 9 YEARS IN CUSTOMER-FACING ROLES | CREATOR OF ENGAGING HISTORICAL SHORTS- cabanillamoon00 @gmail.com linkedin-carlo-dizon- #19 Warm Street Summerville Subdivision Mayamot Antipolo City SUMMARY Adaptable and reliable professional with nearly 10 years of experience in the food industry, skilled in customer service, multitasking, and time management. Successfully completed training programs with three different BPO companies, developing strong skills in administrative support, client communication, and digital tools. Served as an Intern Virtual Assistant, gaining handson experience in file organization, email handling, and online coordination. Currently managing a YouTube channel, “History Buffs,” where I create and edit content using Google Drive and YouTube Studio. Passionate about growth, learning, and becoming a dependable Virtual Assistant and future YouTube Manager. PROFESSIONAL SKILLS Point of Sale (POS) & Cash Handling Virtual Assistant Support Customer Service Excellence Call Handling & Commumication Adaptability & Reliability Microsoft Excel & Google Sheets Proficiency Strong time-management skills WORK EXPERIENCE CASHIER/FOOD ATTENDANT ( 2025 - Present ) Larry's Beverages Processes customer payments accurately and efficiently, whether through cash, credit card, or digital methods, ensuring smooth transactions at the counter. Issues receipts and gives the correct change, double-checking every transaction to avoid mistakes and build customer trust. Greets customers warmly and answers basic questions, offering assistance with prices, products, or store information in a friendly manner.cashier station, ensuring the counter is tidy and presentable at all times for a professional customer experience. ASSISTANT ADMIN ( 2022 - 2023 ) Three Six Twelve Handles customer inquiries through chat, email, or social media, answering questions about sizes, availability, shipping, and returns in a friendly and professional manner. Processes online orders and coordinates with the delivery team, making sure orders are packed, tracked, and shipped out on time. Monitors inventory levels and updates stocks, notifying the team when items are running low or sold out to avoid overs ADMIN/FOOD ATTENDANT ( 2015 - 2017 ) Tacos Manages and updates the official Facebook page “Tacos and Nachos Sta. Lucia” to boost brand visibility and attract more online orders. Creates engaging posts, promos, and food content to drive sales and promote daily/weekly offerings. Handles customer inquiries via Facebook chat, providing quick, friendly, and informative responses about menu, prices, availability, and order process. Approaches customers in-store and informs them they can order online through the Facebook page for convenience. Prepares and submits daily sales reports, tracking income and noting customer feedback to improve operations. EDUCATION AND CERTIFICATION FCCCA ( FINISHING COURSE FOR CALL CENTER AGENT ( 2012 ) TESDA ( AMA EAST RIZAL SYKES 2 WEEKS TRAINING ( 2018 ) Sykes Academy SET TRAINING ( 1 WEEK ) Alorica Company ( 2017 )