Carla Marie Sebial

Carla Marie O. Sebial 993 I Friendship Village, Basak San Nicolas, Cebu City-- Personal Data: Date of Birth Place of Birth Age Nationality Height Weight Religion Status October 01, 1986 Cebu City 34 Filipino 5’ 133 lbs Roman Catholic Married Education- University of San Carlos Bachelor of Science in Nursing Cebu City - Colegio de la Inmaculada Conception Cebu City - Colegio de la Inmaculada Conception Cebu City - Marie Ernestine School Cebu City Skills        Hobbies Strong verbal and personal communication skills who effectively conveys information verbally and in writing. Organizational skills and customer service orientation Computer-literate performer Efficient on assigned tasks Able to build rapport Dependable Confident and self-motivated Event organizing, traveling, film, cooking, arts and crafts Experience July 2014-January 2021 QBE GSSC Cebu Business Park, Cebu City Policy Service Officer Responsibilities:  Ensure accurate underwriting data is captured on systems  Contribute to the preparation and review of documents to ensure appropriate data is established  Support underwriting through general administration  Handles confidential information Work from Home Experience – March 2020 – January 2021 Feb 2010-June 2014 Convergys Philippines Services Corp Banawa, Cebu City Sales and Service Representative Responsibilities:  Consults with customers about their product or service needs or their wants  Troubleshoots products and services to best fit their needs and expectations.  Logs and tracks customer calls in a computer database and research, document and recommend new methods to the customer support processes Solicits sales of new or additional services   Educate customers on insurance policies and walks them through in filing claims July 2007- Feb 2010 Stream Global Services Lahug, Cebu City Customer Service Associate II Responsibilities:  Answers inbound telephone calls responding to customer inquiries and questions related to their debit card accounts. Part time job:  Conducts initial customer assessment by gathering necessary information to document and resolve customer needs.  Solicits sales of new or additional services 2020-Present 2014 –Present Manulife Philippines Financial Advisor SnapCase Events Event Coordinator, Stylist Reference Corra Belandres Service Manager QBE GSSC- Edgar Mari Ylanan Manager Shearwater Health Philippines- Gilbert Quico Branch Manager Manulife Philippines- Cebu City Cebu City