Carla Marie Sebial

I have been in the customer service industry for 13 years handling different types of customers all over the world. 

My first seven years were handling inbound calls for telecommunication companies, Vonage and Sprint—and it taught me that my role is not only all about giving resolutions but to establish human connection to give the customer a remarkable experience.

My most recent role for 6 years, is more of data entry , a back office job which requires high attention to details and involves decision making in processing limitations and inclusions for insurance policies in the UK. 

I am a good communicator, a team player and can juggle multiple tasks at once.