Carla Jane Broyles

I offer a unique combination of skills and competencies which I developed through a rewarding career in this industry. My most relevant skills include customer service, leadership, and communication abilities. In previous roles, I have contributed to organizational improvements, collaborative team efforts, and key business decisions. I can provide a number of services for my clients including document preparation maintaining files, and record keeping. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am experienced in entering orders and well experienced using Shopify and HubSpot for marketing email. I am a quick study and welcome challenges as well. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I’ve been in the Call Center (BPO) industry for more than 8 years. I am an experienced Team Leader and handled more than 15 people in my team before. Communication with my peers, my clients, and my bosses is not an issue. I can say that I have developed my communication skills exceptionally well since I started working in this industry. 

I will go the extra mile to make sure my clients are happy and satisfied. I have been doing this for a long time and am interested in building long-term relationships where I can provide real value to my clients.