Carla Gow

Carla Gow

$15/hr
Sales and Customer Service Professional
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
40 years old
Location:
Nantes, Pays-de-la-Loire, France
Experience:
8 years
Carla E Gow P: - E:-I am a Sales and Marketing professional with over 8 years of experience. EDUCATION BACKGROUND Murdoch University (Australia) Masters of Business Administration Graduated 2017 Murdoch University (Australia) Graduated 2007 Bachelor of Science/Commerce (Biotechnology/ Marketing Management) EMPLOYMENT HISTORY Babylangues (France) English teacher & Babysitter (Nantes) April 2016 - current VWR International (Australia) Account Manager (Western Australia) July 2013 – July 2016 SRC Enterprises (Australia) Account Manager (Western Australia) March 2013 – July 2013 GSK Australia Executive Sales Representative (SE Western Australia) July 2009 – Jan 2013 Skills attained – time management skills, problem solving, lesson planning, non-verbal communication skills, organizational skills, child minding, teaching Skills attained – Account Management; Territory management; negotiation & influencing skills; sales effectiveness; strategic business planning; teamwork; tender preparation & submission; time management skills; event planning skills; training clients to use equipment; training of new staff members; analyzing & interpreting sales data; leadership skills; ability to work autonomously. Skills attained – Account Management; Territory Management; negotiation & influencing skills; strategic business planning; database creation & maintenance Skills attained - Territory management; negotiation & influencing skills; sales effectiveness; teamwork; time management skills; event planning skills; analyzing & interpreting sales data; strategic planning; leadership skills; business planning; training, mentoring & coaching of new staff; expert in CRM software program and trainer for the state of Western Australia. AMA Medical Products (Australia) Sales & Customer Service Consultant Oct 2007 – July 2009 Western Diagnostics (Australia) Laboratory Assistant Feb 2007- Sept 2007 Skills attained - ability to work well under pressure; communication & organizational skills; multi-tasking; teamwork; continue to learn in a busy working environment; preparing large practice set-up quotes; client customer service; organizing repairs; demonstrations/in-service of capital equipment; solving customer problems or technical difficulties; proficient in CRM software. Skills attained - ability to work well under pressure; preparing & processing biological samples for various microbiological tests; inoculating media; liaising with GPs to provide urgent results; OHS. OTHER EXPERIENCE – Voluntary Work Soup Patrol Assistant Australian Red Cross Jul 2002 – Jul 2004 Tasks included distributing soup to the less fortunate. A skill learned in this role was to be able to communicate effectively with people of many different backgrounds. Chair of Events Committee - Student Guild Executive Murdoch College Mar 2002 – Nov 2002 As leader of the events committee, I was in charge of organizing all school events. This required extensive planning, organization and delegating of tasks to members of my committee. SKILLS SUMMARY Computer Skills: • Advanced experience in various Microsoft products (Word, Excel, Outlook, Powerpoint) • Experience with various CRM database systems (Siebel, Commander, Nexus) • Exposure to various HTML editors (Dreamweaver, Front Page). • Exposure to various Photo editing software programs (CorelDraw, Photoshop) • Exposure to statistical analysis software programs (SPSS) Analysis Skills: • Critical analysis gained through knowledge within science subjects (ie. Molecular Biology, Biochemistry, Forensics) Awards: • Fire Handling Certificate – Caltex Australia • Customer Service Excellence, Calstores “All Stars” Program • Employee of the Month Award – Caltex Australia • Strive Silver Award 2009 – GSK Australia • Executive Representative Title – GSK Australia Languages: • Fluent in English and Indonesian. Intermediate level French (B1). Interests: • Yoga, tennis, swimming, surfing, reading, painting, Zumba and anything Harry Potter
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