Carissa Mhay B. Beltran

Carissa Mhay Beltran Address: 006 Sunset St. San Luis, Baguio city, Philippines, 2600 Phone:-,-, - E-Mail:-OBJECTIVE To be able to provide excellent and accurate service to my client. And to be able to share my knowledge and experience with the company. EXPERIENCE Real Estate Investing Virtual Assistant |Investor Virtual Assistant Services-IVAS [August 2018November 2018] • • • • • • • • • • Training of Real Estate essentials for Investors. Proficient with handling objections on seller lead calls, determining between a warm or cold lead. Trained with Podio, Five9 CRMs Creating Buyer's Lists Property Management Valuation of Comps with or without the MLS Skip Tracing Social Media Management Social Media sites such as Craiglist, Facebook, Twitter, LinkedIn Email Campaigns Home-based Material Trainer and Communications Coach | Acadsoc Online English Ltd. [March 2018-July 2018] • • • • Assisted trainees in completing five different training programs. Assisted tenured tutors in becoming Top Tutors which caters to free trial classes and student enrolment. Responsible in coaching tenured tutors and new hires for AFIs. Responsible for sending daily reports, updating sheets, scheduling, follow ups, and other admin tasks. Home-based Top Tutor | Acadsoc Online English Ltd. [July 2016-March 2018] • • • Provide English lessons to Chinese students Taught TOEIC, TOEFL, ILETS Responsible for new student enrolment ESL Tutor | 51Talk Online English Academy Ltd. [October 2015-February 2016] • • • Provide English lessons to Chinese students Taught TOEIC, TOEFL, ILETS Responsible for new student enrolment Buying and Selling Customer Support and Subject Matter Expert | Convergys Philippines Corp. [July 2013-February 2015] • • • • Assisted customers regarding eBay listings Took escalation calls Assisted customers regarding eBay North America concerns Assisted queries from team mates during floor walk Freelance Writer | Odesk [August 2012-July 2013] • Content, article, short story writing Private Secretary | Office of a city councilor [January 2012-July 2012] • • • Organized documents Received and copied files Helped with scheduling appointments Clerical Assistant | Ordinance and Resolutions Center, Baguio City Hall [May 2010-July 2010] • • • Organized documents Received and copied files Catered to superior’s needs EDUCATION College/Vocational Benguet State University - Doctor of Veterinary Medicine [-] Secondary level - Baguio City National High School [-] SKILLS • • • • • • • • • Make-up artistry Creative writing Real Estates principles REO Principles and Practices Proficient in computer Software Systems Phone and email Handling Capable of working under time pressure Able to read, write and verbally communicate in English Experience with the following Real Estate skills: - CRM Systems (Podio, Salesforce) - Leads Sourcing (Real Estate Agent and For Sale by Owner) - Skip Tracing - Appointment Setting - Seller Leads Management - Comparables