Carissa Mhay B. Beltran

Real Estate Investing Virtual Assistant |Investor Virtual Assistant Services-IVAS [August 2018-November 2018]

• Training of Real Estate essentials for Investors.

• Proficient with handling objections on seller lead calls, determining between a warm or cold lead.

• Trained with Podio, Five9 CRMs

• Creating Buyer's Lists

• Property Management

• Valuation of Comps with or without the MLS

• Skip Tracing

• Social Media Management

• Social Media sites such as Craiglist, Facebook, Twitter, LinkedIn

• Email Campaigns

Home-based Material Trainer and Communications Coach | Acadsoc Online English Ltd. [March 2018-July 2018]

• Assisted trainees in completing five different training programs.

• Assisted tenured tutors in becoming Top Tutors which caters to free trial classes and student enrollment.

• Responsible in coaching tenured tutors and new hires for AFIs.

• Responsible for sending daily reports, updating sheets, scheduling, follow ups, and other admin tasks.

Home-based Top Tutor | Acadsoc Online English Ltd. [July 2016-March 2018]

• Provide English lessons to Chinese students

• Taught TOEIC, TOEFL, ILETS

• Responsible for new student enrolment

ESL Tutor | 51Talk Online English Academy Ltd. [October 2015-February 2016]

• Provide English lessons to Chinese students

• Taught TOEIC, TOEFL, ILETS

• Responsible for new student enrollment

Buying and Selling Customer Support and Subject Matter Expert | Convergys Philippines Corp. [July 2013-February 2015]

• Assisted customers regarding eBay listings

• Took escalation calls

• Assisted customers regarding eBay North America concerns

• Assisted queries from team mates during floor walk

Freelance Writer | Odesk [August 2012-July 2013]

• Content, article, short story writing

Private Secretary | Office of a city councilor [January 2012-July 2012]

• Organized documents

• Received and copied files

• Helped with scheduling appointments

Clerical Assistant | Ordinance and Resolutions Center, Baguio City Hall [May 2010-July 2010]

• Organized documents

• Received and copied files

• Catered to superior’s needs 

SKILLS

• Make-up artistry

• Creative writing

• Real Estates principles

• REO Principles and Practices

• Proficient in computer Software Systems

• Phone and email Handling

• Capable of working under time pressure

• Able to read, write and verbally communicate in English

• Experience with the following Real Estate skills:

• CRM Systems (Podio, Salesforce)

• Leads Sourcing (Real Estate Agent and For Sale by Owner)

• Skip Tracing

• Appointment Setting

• Seller Leads Management

• Comparables