Caribe
Alvarez
WORK EXPERIENCE
Founder and CEO
2020 - current
Starlit Aviation l Cancun
CONTACT ME
--Linkedin
Cancun, Mexico
EDUCATION
I lead a team dedicated to redefining air travel experiences. With a passion for aviation and
a vision for excellence, I drive the strategic direction and overall management of the
company. Our mission is to elevate the standard for aviation in the region. From cultivating
strategic partnerships to ensuring operational efficiency and fostering a culture of
innovation, every decision is guided by our commitment to exceeding customer
expectations. With a focus on customer satisfaction, safety, and continuous improvement,
we are poised to soar to new heights of success in the dynamic aviation industry.
Senior Account Manager
2017 - 2020
Investment Group l Cancun
As the senior employee entrusted with significant responsibilities, my role encompassed
meticulous record-keeping of progress, financial transactions, procurement, and employee
payroll. Additionally, I managed comparative growth analysis charts for a diverse portfolio of
investment projects within the group. These projects spanned various sectors, including
hospitality (restaurants and vacation rental properties), legal services, cleaning products,
pest control, gardening services, and charitable events. Throughout, I diligently safeguarded
the corporate image and reputation of each entity within the group.
Sales Manager
2016 - 2017
Joor Inc. l Milan
Trend Research Master
Istituto Marangoni - Milan
2011 - 2012
Fashion Styling Degree
Istituto Marangoni - Milan
2008 - 2011
High School Diploma
Instituto Cumbres - Cancun
2005 - 2008
SKILLS
I played a key role in negotiating contracts, managing client accounts, and fostering
partnerships to ensure long-term business success. By leveraging market insights and
staying abreast of industry trends, I help positioning the company as a leader in the
European marketplace, bringing new fashion brands to online market.
Senior Account Manager
2014 - 2016
Steta Marketing Group Sc. l Cancun
I excelled in building and nurturing strong relationships with our main client, serving as their
trusted advisor and advocate within the organization. My role was centered around
understanding and addressing their unique client needs, leveraging strategic brand image
improvements for their success. I took on additional responsibilities, including overseeing
brand styling. I also played a pivotal role redesigning new in-hotel sales desks, ensuring a
seamless experience for both clients and customers. I effectively managed contract
negotiations and renewals, ensuring favorable outcomes for both parties. I consistently
exceeded expectations, driving revenue growth and fostering long-term partnerships built
on trust and mutual success.
Customer Success Manager
2012 - 2014
Joor Inc. l Milan and New York
Problem-Solving
Proactivity
Adaptability
Attention to Detail
Positive Attitude
Negotiation
I played a pivotal role in ensuring client satisfaction and success. I built strong, trust-based
relationships with clients, serving as their main point of contact and advocate within the
organization. I managed the seamless onboarding of new clients, provided responsive
support, and delivered tailored training sessions to showroom sales reps on product
features and best practices. Collaborating closely with clients, I developed individualized
success plans to drive tangible outcomes and maximize the value they derived from our
products. Through regular communication and feedback collection, coupled with data
analytics, I gained insights into client behavior to inform our tech team of bugs or new
features needed. Overall, my role focused on building strong client relationships, driving
client success, and contributing to organizational growth.
Project Manager
Christine Ellis Associates Srl l Milan
2011 - 2013
