With a solid background in account management, sales, and a proven track record of enhancing customer relationships and driving revenue growth. I have served as the primary business liaison for assigned accounts, ensuring customer satisfaction, retention, and identifying opportunities for upselling. I have developed strong relationships with clients to understand their needs, priorities, and challenges, and have effectively communicated the benefits of our products and services to drive satisfaction and retention. My ability to anticipate, prioritize, and meet customer needs, coupled with my interpersonal skills and technical knowledge, has enabled me to excel in delivering excellent customer service and fostering long-term client relationships.