Cansu Ongel

CANSU ONGEL (--Proficient SaaS consultant with a proven project and team management track record across different industries. EXPERIENCE Senior Managed Services Consultant Sprinklr - JeffreyM Consulting 2019 - 2020 Managed various global accounts including Nestle, Uber, Nordea Bank, Schneider Electric, Asics and more. Secured 90% account renewal and various strategical up-sells/cross-sells within one year. Led strict-deadline software implementation projects focusing on ensuring smooth transitioning for clients. Projects included regular troubleshooting calls, company wide training sessions and platform optimisations. Created reporting dashboards and data visualisation tools for clients. Consulted on the industry best practices in accordance with their reporting data analysis. Trained new company consultants, managed their projects and supervised their new client on-boarding. Ensured ongoing client relationship management, by gaining their trust with technical knowledge, finding creative workarounds for the software feature requests and a positive can-do attitude. Marketing Executive - Zen-Noh International Europe Worked with the sales team to create strategical B2B and B2C marketing campaigns focusing on both new client growth and increased client retention for various subsidiary companies. Organised events including; exhibitions, product launches, sales promotion pop-ups and influencer collaborations. Led re-branding projects for the wholesale distribution and beverage brands by collaborating with graphic designers and PR agencies. Marketing Assistant Teradata - Think Big Analytics 2016 - 2017 Assisted in B2B marketing activities for Fortune 500 companies such as daily digital marketing content creation, e-mail campaigns and account targeted PR campaigns specialising in both big data and analytics. Organised round-table discussions and key note speaker presentations with senior management. Following on from the events created content with the SME's such as opinion pieces, whitepapers and case studies. Conducted internal and external research projects, analysed the acquired data and reported on the findings. Worked with graphic designers to create various marketing products such as brochures, info-graphics, popup banners, booklets and flyers. EDUCATION Bachelor of Science in Chemistry - Marketing Sub-Major %100 Scholarship GPA 3.18/4.00 Koc University Valedictorian of Chemistry Major Top Ranking Student Award 2010 - 2015