Hi! I'm Juan Lopez, a bilingual (English/Spanish) customer service and scheduling specialist with 5+ years of experience supporting clients in healthcare, legal, and tech industries. I’ve worked with major brands like Turo, L'Oréal, and Rob Levine & Associates, consistently delivering clear communication, empathetic support, and organized service.
I’m highly skilled in remote scheduling tools like WellSky and eRSP, and I’m comfortable using EHR systems like MyChart. I also have strong technical knowledge with Microsoft Office, Adobe software, and general troubleshooting.
Whether it’s coordinating appointments, managing complex cases, or assisting customers via voice or chat, I always aim to make the process smooth and stress-free. I’m now available for remote freelance opportunities where I can bring professionalism, flexibility, and dedication to your team.
Let’s connect!