CAMILO GUERRERO MEJIA
FULL STACK DEVELOPER
CONTACT
--www.reallygreatsite.com
CLL 22C#73-40 Bog, Colombia
SKILLS
PROFILE
Experienced virtual assistant with skills in customer service, appointment
scheduling, and crisis triage. Proficient in insurance support, prescription refills, and
improving client engagement. Skilled in collections management, debt
reconciliation, and API development with strong problem-solving abilities.
With a Fullstack diploma and knowledge of JavaScript, ReactJS, and CSS, I focus on
enhancing processes.
Seeking a virtual assistant or customer sucess role to apply expertise in
management, demand planning, and process improvement.
WORK EXPERIENCE
JavaScript, ReactJs, AngularJs, Ruby Js
Scrum Methodology
Virtual assistant
Software Product Management
Alley Corp Sur
Design UX/UI
EDUCATION
Fullstack Dev. Diploma
Catalunya University
2024
-
This was for a behavioral health and addiction treatment company
Appointment scheduling, and reminders. Directing clients to appropriate
services, provides crisis triage by connecting those in distress to hotlines or
therapists.
Tracked treatment progress and provides educational resources on mental
health.
Additionally, supports clients with insurance, billing inquiries, and prescription
refills. This tool streamlines access to care, enhancing both client engagement
and operational efficiency.
Frontend and Backend emphasis.
Collections Manager
Magament degree
Capital One
-
Sergio Arboleda University
2011
Technological Management
LANGUAGES
English C2
Spanish C2
Managed collections and debt reconciliation at Capital One, demonstrating
expertise in diverse U.S. business lines.
Efficiently documented and responded to tickets, adeptly addressed recurring
customer issues.
Possessed strong communication, active listening, and problem-solving skills.
Provided floor support for tools and product software.
Developed an API that allowed data to be accessed and manipulated from
multiple sources, resulting in increased efficiency and flexibility.
CAMILO GUERRERO
WEB DEVELOPER
TO WHOM IT MAY CONCERN,
I am writing to express my interest in the customer service position at law firm, as advertised. With a
diverse background in virtual assistance and healthcare operations, complemented by my Fullstack
diploma and proficiency in JavaScript, ReactJS, and CSS, I am eager to contribute to your team.
My experience in customer service, appointment scheduling, and crisis triage has honed my ability to
efficiently manage tasks in dynamic environments. I have a strong understanding of insurance support,
prescription refills, and improving client engagement, along with collections management and debt
reconciliation. These roles have sharpened my problem-solving abilities and allowed me to seamlessly
integrate API development into my workflow.
In addition to my technical skills, I am committed to streamlining processes and enhancing productivity. My
knowledge of demand planning and software management, paired with my practical experience, positions
me as a versatile candidate ready to meet the challenges of a Full Stack Web Developer role.
I am excited about the opportunity to contribute and would welcome the chance to discuss how my
background, skills, and goals align with the needs of your team. Thank you for considering my application. I
look forward to the possibility of joining your organization.
SINCERELY,
CAMILO GUERRERO MEJIA
