Experienced virtual assistant with skills in customer service, appointment scheduling, and crisis triage. Proficient in insurance support, prescription refills, and improving client engagement. Skilled in collections management, debt reconciliation, and API development with strong problem-solving abilities.
With a Fullstack diploma and knowledge of JavaScript, ReactJS, and CSS, I focus on enhancing processes.
Seeking a virtual assistant or customer success role to apply expertise in management, demand planning, and process improvement.
My experience in customer service, appointment scheduling, and crisis triage has honed my ability to efficiently manage tasks in dynamic environments. I have a strong understanding of insurance support, prescription refills, and improving client engagement, along with collections management and debt reconciliation. These roles have sharpened my problem-solving abilities and allowed me to seamlessly integrate API development into my workflow.
In addition to my technical skills, I am committed to streamlining processes and enhancing productivity. My knowledge of demand planning and software management, paired with my practical experience, positions me as a versatile candidate ready to meet the challenges of a Full Stack Web Developer role.